Refund & Cancellation Policy

VibeWork is a digital service. Paid access is a one-time payment, shown with its price on the checkout screen before you pay. It is not a subscription and is never charged again automatically.

Nothing is shipped. Access is delivered online, on app.vibework.pro, to the account linked to your mobile number — usually instantly once payment is confirmed. If it hasn't unlocked within 30 minutes, email us with your Razorpay payment id.

Since there is no subscription, there is nothing to cancel. You can stop using VibeWork at any time.

You can get a full refund if:

• You ask within 7 days of payment and haven't yet started the first paid day; or
• You were charged twice, or charged but access never unlocked and we can't fix it; or
• We stop the paid feature before you could use it.

Once you've started using paid content, the payment is generally non-refundable, because the digital service has been delivered. If something went wrong, write to us anyway — we look at every request fairly.

Email support@vibework.pro with the mobile number on your account and your Razorpay payment id (from your receipt email or SMS). We reply within 2 working days.

Approved refunds go back to the original payment method (UPI, card, net banking or wallet) through Razorpay within 5–7 working days. Your bank may take a few more days to show it.

If money left your account but the payment failed, it is usually reversed automatically by your bank or Razorpay within 5–7 working days. If not, email us with the transaction details.